REFUND & RETURN POLICY
IronFrame Labs
Last updated: February 15, 2026
1. Nature of the Products
All products sold on https://www.ironframelabs.com are digital products only.
These include:
Online courses (one-time purchase)
Subscription-based access to digital training content
Downloadable digital files
Educational video content
No physical goods are sold or delivered.
Access to products is granted instantly after payment confirmation.
2. No Refund Policy for Digital Products
In accordance with Article L221-28 of the French Consumer Code and EU Directive 2011/83/EU:
The right of withdrawal does not apply to digital content supplied immediately after purchase when the customer has expressly waived their right of withdrawal.
By purchasing a digital product on IronFrame Labs, the customer:
Expressly agrees to immediate access to digital content
Acknowledges that this access begins immediately after payment
Explicitly waives their 14-day right of withdrawal
Therefore:
All sales of digital products are final and non-refundable.
3. Subscription Cancellation
For subscription-based products:
Subscriptions may be cancelled at any time via the user account dashboard.
Cancellation prevents future billing.
Access remains active until the end of the current billing period.
No partial refunds are issued for unused time.
4. Exceptional Circumstances
Refunds may only be considered in cases of:
Duplicate payments
Technical payment errors
Proven billing mistake
Requests must be sent to:
Each request will be reviewed individually.
5. Chargebacks & Abuse
Any fraudulent chargeback or abuse of the refund system may result in:
Immediate suspension of account access
Legal action if necessary